Privacybeleid


Privacy Policy



Last updated: March 7, 2026


This Privacy Policy describes how Pettvora (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use, or make a purchase from our website or otherwise interact with our services (the “Services”).


Our store is hosted by Shopify, which provides the online e-commerce platform that allows us to sell our products and services to you.


By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.





1. Personal Information We Collect



When you visit our store, place an order, or interact with our website, we may collect certain information about you.



Information you provide directly



This may include:


  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Account login details
  • Customer support messages




Order and transaction information



When you purchase something from our store, we collect:


  • Products viewed or purchased
  • Cart and wishlist activity
  • Order history
  • Payment confirmations
  • Returns or exchanges




Device and technical information



When you browse our store, we automatically collect:


  • IP address
  • Browser type
  • Device information
  • Time zone
  • Cookies and tracking data
  • Website interaction behavior






2. How We Use Your Information



We use your personal information to operate and improve our store and Services, including to:


  • Process and fulfill orders
  • Process payments
  • Deliver products
  • Provide customer support
  • Manage accounts
  • Prevent fraud and unauthorized activity
  • Improve our website and services
  • Personalize your shopping experience



We may also use your information to send you:


  • Order updates
  • Customer service messages
  • Promotional emails and marketing communications (you can unsubscribe at any time)






3. Sharing Your Personal Information



We only share your information when necessary to operate our business and provide our services.


Your information may be shared with:



Shopify



Our store is powered by Shopify, which processes data necessary to operate the platform.

More information can be found at Shopify’s privacy policy.



Service providers



We may share data with trusted partners that help us operate our store, such as:


  • Payment processors
  • Shipping and fulfillment providers
  • Analytics providers
  • Customer support services
  • Marketing and advertising partners



These providers only receive the information necessary to perform their services.



Legal requirements



We may disclose your information if required to:


  • comply with laws or regulations
  • respond to legal requests
  • enforce our terms and policies
  • protect our rights or customers






4. Cookies and Tracking Technologies



Our website uses cookies and similar technologies to:


  • enable website functionality
  • remember user preferences
  • analyze website traffic
  • improve performance
  • personalize advertising



You can manage cookie preferences through your browser settings.





5. Data Retention



We retain personal information only for as long as necessary to:


  • provide our services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements



When data is no longer required, it will be securely deleted or anonymized.





6. Your Privacy Rights



Depending on your location, you may have certain rights regarding your personal data, including the right to:


  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Receive a copy of your data (data portability)
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent



If you wish to exercise any of these rights, please contact us using the contact details below.


We will respond to your request in accordance with applicable data protection laws.





7. Data Security



We take appropriate technical and organizational measures to protect your personal information.


However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.





8. Children’s Privacy



Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.


If you believe a child has provided us with personal information, please contact us so we can delete the data.





9. International Data Transfers



Your personal information may be processed or stored outside your country of residence.


When data is transferred outside the European Economic Area (EEA) or the United Kingdom, we rely on approved transfer mechanisms such as Standard Contractual Clauses to ensure appropriate data protection.





10. Changes to This Privacy Policy



We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.


The updated version will always be posted on this page with the revised “Last Updated” date.





11. Contact Information



If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:


Email: deman.stefan@outlook.com

Business address: Netherland


For the purposes of applicable data protection laws, Pettvora is the data controller of your personal information.